Shipping & Returns

Shipping Policy

Please allow up to 2 business days for orders to be processed and 1 to 3 business days to receive merchandise after the ship date.

Please contact us at for quotes on International Shipping. A tracking number will be forwarded via email directly after the merchandise has shipped. 

We are NOT responsible for errors made by the shipping carrier, such as delayed items, damages, or lost packages. We are not responsible for delays in shipping due to acts of God that are out of our control, such as epic snowstorms, natural disasters, or any other extraordinary circumstance that causes unforeseen interference with carrier routes. If an exchange is desired, all shipping costs incurred are to be paid by the buyer. Please see our exchange policy for more information. 

Exchange Policy 

At Makenzie's Closet, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may exchange your purchase for a different size or a merchandise credit when it is presented in saleable condition.

We do NOT offer Refunds at all.


To request an exchange or merchandise credit please contact us at

Returns must be received within 7 days after you have received your item.  

The customer is responsible for the return shipping and handling.